Effective date: October 19, 2026
Bright Brothers of Greenville (operated by LOKI HOLDINGS LLC, 111 High St, Duncan, SC 29334) respects your privacy. This policy explains what information we collect when you visit brightbrothersofgreenville.com, book a service, or contact us, and how we use it.
Information we collect
- Contact details you give us, such as your name, phone number, email address and service address, when you request an estimate, book online, call, text or email us.
- Details about the services you request and the work we perform at your property, including photos taken for quotes or quality checks.
- Payment information, which is processed by our payment providers. We do not store full card numbers.
- Basic website usage data, such as pages visited and browser type, collected through cookies and analytics tools.
How we use your information
- To schedule, perform and follow up on the services you request.
- To send estimates, invoices, receipts, appointment reminders and service updates.
- To send service reminders, offers and news about our services, if you have agreed to receive them.
- To answer your questions and improve our services and website.
Text messaging (SMS)
If you opt in to text messages from Bright Brothers of Greenville, we use your mobile number only to send the messages you agreed to, such as appointment updates, estimates, service reminders and offers. We do not sell, rent or share your mobile number or text messaging opt-in consent with third parties or affiliates for their marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Agreeing to receive texts is never a condition of purchase.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our scheduling, customer communication, email and payment processing software, and only so they can provide those services to us. We may also disclose information if required by law. The text messaging exclusion above applies to all such sharing.
You can unsubscribe from marketing emails at any time using the link at the bottom of any email. We will still send messages about services you have booked.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Bright Brothers of Greenville
111 High St, Duncan, SC 29334
Phone: (864) 724-9274
Email: office@brightbrothersofgreenville.com